Frequently Asked Questions
Everything you need to know about shopping at Kushals.
What is the estimated delivery time for my order?
Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international shipping, depending on your location.
How can I track my shipment?
Once your order is dispatched, you will receive an email and SMS with a unique tracking ID and a link to our courier partner's portal.
What is your return and exchange policy?
We offer a 7-day hassle-free return policy. Items must be unworn, in their original packaging, and with all tags intact to be eligible for a full refund or exchange.
Are the jewelry materials skin-friendly?
Yes, all our products are crafted with hypoallergenic materials and are lead and nickel-free to ensure they are safe for sensitive skin.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and offer Cash on Delivery (COD) services for eligible pin codes.
Do you offer a warranty on your products?
We provide a 6-month warranty on manufacturing defects. This does not cover accidental damage or wear and tear due to improper storage.