Returns & Exchanges
At Kushals, we want you to be completely satisfied with your fashion purchase, which is why we offer a seamless 14-day return and exchange window for all unworn items. Simply ensure the original tags remain attached and the jewelry is in its original packaging to qualify for a full refund.
Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Carefully place the jewelry in its original Kushals box and secure it within a tamper-proof shipping envelope to prevent damage during transit.
Schedule Pickup
Choose your preferred pickup date through our portal, and a courier partner will arrive at your doorstep within 24-48 hours to collect the package.
Receive Refund
Once our quality team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing